For law firms

Review management software for law firms

People choosing a lawyer read reviews carefully, because it's a high-stakes decision. Localblend helps law firms request reviews from satisfied clients and respond professionally to every one, so your reputation reflects your results.

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The hard part

Satisfied clients rarely think to leave a review, while the occasional unhappy one always does.

Where law firms get found

Google Avvo

Why it fits

Built around how law firms actually get reviews

Request reviews at case close

Ask when the client is most grateful, with a link straight to their phone.

Respond with the right tone

Reply to every review from one inbox, carefully and consistently.

Track reputation by office

See rating and response rate per location.

Replying well

Every review arrives with a draft

Localblend drafts a reply for each review. You read it, change a word or two, and approve it. The examples below show what they look like.

★★★★★

“Clear advice, no jargon, and they fought hard for us. Couldn't recommend more highly.”

Suggested reply · Warm

Thank you so much. It means a lot to the team to hear this, and we'd love to see you again soon.

★★☆☆☆

“Happy with the outcome, but updates between milestones were hard to come by.”

Suggested reply · Accountable

Thank you for the honest feedback. You're right, and we're sorry. Please get in touch so we can sort it out.

Timing

When to ask for the review

Right after the job is done, while it's still fresh.
One friendly follow-up if there's no response, then leave it.
Ask everyone the same way, including customers who had a problem. Then reply to what they say.
The same public Google link for every customer, with no gating.

Frequently asked

How do law firms get more reviews?

Send a review request at case close; the client taps through to your public Google review page.

Is it appropriate to ask clients for reviews?

Asking every client for a public review is fine. Localblend never gates by sentiment, so you stay within Google's rules and professional norms.

Other industries

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