How to ask customers for reviews (templates included)

Most customers would leave a review. They just never get asked. This guide covers how to ask in a way that feels natural and actually works.

By text

Texts get read in minutes. Keep it short and personal:

"Hi Sam, thanks for visiting today! If you have 20 seconds, we'd love a quick Google review: [your link]. It really helps a small business like ours. Thanks, the Acme team"

By email

Great for a follow-up after a delivery or appointment. One clear ask, one button, no clutter.

With a QR code

Put a QR code where customers already are, like the counter, a receipt, the table or an invoice. They scan it and land straight on your Google review page. Learn what powers this in our glossary entry on the QR review code.

In person

The most powerful ask of all is a genuine one at the counter: "If you enjoyed today, a quick Google review would mean a lot." Hand them the QR or text them the link so the moment isn't lost.

The one rule that matters

Ask everyone, and give everyone the same public path. Never screen customers by how you think they'll rate you. That's review gating, and it breaks Google's rules.


Localblend sends these asks automatically at the right moment and generates your QR codes for you. See it for your business or start today.

Ready to get more reviews?

Start today. Every plan comes with a 30-day money-back guarantee.

30-day money-back guarantee · Cancel anytime · Free tools, no signup